Less reliance on one employee
Reduce the need for a member of staff to carry the whole responsibility for business access.
Responsibility, professionally managed
Keyholding
Professional keyholding for business premises, helping reduce the out-of-hours responsibility placed on individual employees.
Discuss your requirementWhen the working day endsWho carries the keys
Who carries the keys
when everyone
has gone home?
For many businesses, responsibility for the building follows one employee home. Holidays, sickness and a change of staff can quickly expose the gaps in that arrangement.
Professional keyholding creates a defined security arrangement for access to your premises. It gives you a way to discuss who holds the keys, who can authorise their use and what happens when the property needs attention.
Rescue Security can discuss keyholding for commercial buildings, warehouses, business parks and residential developments, with the scope matched to the location and the access you need covered.
A defined access arrangement
Make the authority to use keys and the circumstances for attendance clear.
Continuity as the business changes
Keep the arrangement current when staff, contacts or the premises change.
Access & accountability
More than a spare
set of keys.
The value is in the control around them. These are the details to establish when setting up the arrangement.
- The property
- Which premises, doors and authorised access points are covered?
- The keys
- How will keys be identified, held, issued and returned?
- The authority
- Who may request access, and how is that authority confirmed?
- The record
- What record is needed when keys are used or attendance takes place?
Keep access information currentA small change
A small change
can affect the
whole arrangement.
New locks, changed alarm arrangements or an out-of-date contact number can make previously useful information unreliable.
- People change. Review nominated contacts when someone leaves or takes on a different role.
- Buildings change. Update access information after changes to locks, entrances or the use of the premises.
- Requirements change. Revisit the scope when opening hours, occupancy or responsibilities shift.
Attendance & alarm-related accessBe clear about
Be clear about
what happens next.
Holding keys and attending a property are separate parts of the arrangement. If you need attendance following an alarm or another request, that needs to be included explicitly in the scope.
When is attendance covered?Identify the circumstances and hours that the arrangement includes.
What happens at the property?Confirm whether access, an external check or other specific actions are required.
Who makes the next decision?Agree the primary and alternative contacts, particularly where further action needs authorisation.
Location, availability and attendance expectations are discussed before cover is agreed.
Useful to know
Put the practical details in place.
Does keyholding automatically include alarm response?
No. Keyholding, attendance and any alarm-related duties need to be agreed as part of the arrangement. Tell us the circumstances you want covered so those expectations are clear from the start.
Can keyholding replace a guard on site?
It serves a different purpose. Keyholding provides an agreed arrangement for access; manned guarding provides a person at the premises during the hours of cover. Some properties may need both.
What should I send in the first enquiry?
Share the property type, location and the access or attendance requirement. Do not put keys, access codes or alarm details into the initial website enquiry; the appropriate information exchange can be arranged directly.
Talk to Rescue Security
Take the responsibility off one set of shoulders.
Tell us about the premises and who currently manages out-of-hours access. We’ll discuss the arrangement you need.